Legal

Terms of Service

CancelPMI provides PMI eligibility estimates and a review service. It does not provide financial advice or guarantee lender approval.

Agreement and operator

These terms are effective September 1, 2026 and govern the US service operated by Pipedream Ventures, LLC under the CancelPMI name. By using the service, you confirm that you are at least 18 and are authorized to provide information about the property and mortgage.

Service scope

CancelPMI provides a free calculator that estimates whether you may be eligible to cancel private mortgage insurance based on details you enter, import from a mortgage statement, find through an optional one-time identity and credit-based mortgage lookup, or import through an optional mortgage connection retained during the review. Eligible users may start a case at no charge by providing a loan number, selecting a supported servicer, and authorizing Pipedream Ventures, LLC to prepare, mail, and follow up on a PMI removal request.

Estimates are informational

The eligibility tier, confidence, and savings figures shown by the calculator are preliminary estimates based on the information you provide or review and common servicer rules. The readiness score is not an approval probability. CancelPMI is not a lender, mortgage servicer, mortgage broker, law firm, credit reporting agency, or government agency. Results are general information, not financial, legal, or tax advice. Whether and when PMI can be removed depends on your lender or servicer, loan investor, loan program, payment history, property, and valuation.

No guarantee of approval

We do not control your lender or servicer and cannot guarantee that any PMI cancellation request will be approved. Final decisions rest with the lender or servicer that holds your loan.

Contact and accuracy

By requesting a review you agree that we may send service messages about your PMI inquiry and call the optional number you provide. Optional email reminders require your separate selection and can be turned off at any time. Marketing text messages require separate consent. Provider and statement data can be incomplete, delayed, or inaccurate, so you are responsible for reviewing and correcting imported values before submitting them. Starting a case does not give CancelPMI power of attorney. The authorization is limited to preparing, mailing, and following up on the PMI request described in the case flow, and you may withdraw it by emailing hello@cancelpmi.app before an action is completed. Your servicer may require you to confirm your identity, provide documents, or approve an appraisal.

CancelPMI text messaging

When you text CancelPMI first, you ask us to confirm your request, send a secure link, and respond about the PMI review. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help, or email hello@cancelpmi.app. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. Our privacy policy explains how we handle mobile information and messaging consent.

Fees and third-party costs

There is no charge to request a review or start a case. If CancelPMI can help after the initial review, we will disclose the service price and ask for your explicit approval before paid work begins. A servicer may separately require an appraisal, broker price opinion, or another third-party service. CancelPMI will disclose any known third-party cost and ask for your approval before ordering it.

Contact

Questions about these terms or the status of a request can be sent to hello@cancelpmi.app.